HIPAA & BAA · Project management
Is ClickUp HIPAA compliant?
Conditionally. ClickUp will sign a BAA, but only for customers on the Enterprise plan; no other tier is HIPAA-eligible.
Key facts
- BAA available: Conditionally — on specific plans
- What it takes: Enterprise plan
- Official source: ClickUp Help — Compliance — https://help.clickup.com/hc/en-us/articles/6327673904663-Compliance-and-General-Protection-Data-Regulation-GDPR (verified 2026-06)
How to use ClickUp in a HIPAA-compliant way
- Upgrade to (or purchase) the ClickUp Enterprise plan.
- Contact ClickUp sales (sales@clickup.com) or your account executive to request a BAA.
- Execute the BAA before storing any PHI in ClickUp.
- Review the Healthcare-use section of the ClickUp AI Additional Terms before using AI features with PHI.
- Configure encryption, least-privilege access controls, and audit trails per the BAA.
Important caveats
- BAAs are issued to Enterprise customers only — Free, Unlimited, and Business plans cannot store PHI.
- ClickUp does not publish a self-serve BAA page; coverage terms must be confirmed directly with sales.
- A signed BAA does not make ClickUp 'HIPAA compliant' by itself — your configuration and usage govern compliance.
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring ClickUp correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with ClickUp.
Frequently asked questions
Does ClickUp sign a BAA?
On specific plans. Enterprise plan A signed BAA is required before any PHI is involved.
Is ClickUp HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when ClickUp offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using ClickUp with PHI?
BAAs are issued to Enterprise customers only — Free, Unlimited, and Business plans cannot store PHI.
