HIPAA & BAA · Project management

Is Jira (Atlassian) HIPAA compliant?

Conditionally. Atlassian signs a BAA covering Jira and Jira Service Management Cloud on Standard, Premium, and Enterprise plans; Free and trial plans are not eligible.

Key facts

  • BAA available: Conditionally — on specific plans
  • What it takes: Standard, Premium, or Enterprise (Cloud)
  • Official source: Atlassian — Business Associate Agreement — https://www.atlassian.com/legal/business-associate-agreement (verified 2026-06)

How to use Jira (Atlassian) in a HIPAA-compliant way

  • Be on a paid Jira Cloud plan (Standard, Premium, or Enterprise).
  • Submit a BAA request through Atlassian Administration.
  • Receive and execute the BAA emailed to your signatory.
  • Configure HIPAA security controls per Atlassian's HIPAA Implementation Guide before adding PHI.
  • Limit PHI to HIPAA-qualified Atlassian products only.

Important caveats

  • Free and trial plans cannot sign a BAA.
  • The BAA does not extend to third-party Marketplace apps or customer integrations.
  • A signed BAA covers Atlassian's obligations only — compliant configuration remains your responsibility.

The bottom line

No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring Jira (Atlassian) correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with Jira (Atlassian).

Related tools: Work & project management

BAA availability for tools healthcare teams commonly evaluate alongside Jira (Atlassian).

ToolWill the vendor sign a BAA?
Is Notion HIPAA compliant?Conditionally — on specific plans
Is Google Analytics HIPAA compliant?No — vendor will not sign a BAA
Is Asana HIPAA compliant?Conditionally — on specific plans
Is Trello HIPAA compliant?No — vendor will not sign a BAA
Is monday.com HIPAA compliant?Conditionally — on specific plans
Is ClickUp HIPAA compliant?Conditionally — on specific plans
Is Google Gemini HIPAA compliant?Conditionally — on specific plans
Is Microsoft 365 Copilot HIPAA compliant?Conditionally — on specific plans
Is Perplexity HIPAA compliant?Conditionally — on specific plans

Frequently asked questions

Does Jira (Atlassian) sign a BAA?

On specific plans. Standard, Premium, or Enterprise (Cloud) A signed BAA is required before any PHI is involved.

Is Jira (Atlassian) HIPAA compliant out of the box?

No software is "HIPAA compliant" by itself. Even when Jira (Atlassian) offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.

What should I check before using Jira (Atlassian) with PHI?

Free and trial plans cannot sign a BAA.