HIPAA & BAA · Project management
Is monday.com HIPAA compliant?
Conditionally. monday.com offers a BAA, but only to Enterprise-tier customers who enable the HIPAA compliance feature on the platform.
Key facts
- BAA available: Conditionally — on specific plans
- What it takes: Enterprise tier only, with the HIPAA compliance feature enabled and the BAA accepted
- Official source: monday.com HIPAA Business Associate Agreement — https://monday.com/l/privacy/hipaa-baa/ (verified 2026-06)
How to use monday.com in a HIPAA-compliant way
- Confirm (or upgrade to) the monday.com Enterprise tier.
- Go to Administration, then Security, then Compliance in the admin settings.
- Open the BAA link to review and accept it (via 'I Accept' in-platform or DocuSign).
- Activate HIPAA Compliance after accepting the BAA.
- Note feature changes (e.g., the broadcast feature is disabled under HIPAA mode).
Important caveats
- Only the Enterprise tier qualifies; downgrading from Enterprise removes HIPAA coverage.
- The broadcast feature is disabled on HIPAA-compliant Enterprise plans to prevent accidental PHI disclosure.
- HIPAA mode must be actively enabled; an Enterprise plan alone is not sufficient.
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring monday.com correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with monday.com.
Frequently asked questions
Does monday.com sign a BAA?
On specific plans. Enterprise tier only, with the HIPAA compliance feature enabled and the BAA accepted A signed BAA is required before any PHI is involved.
Is monday.com HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when monday.com offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using monday.com with PHI?
Only the Enterprise tier qualifies; downgrading from Enterprise removes HIPAA coverage.
