HIPAA & BAA · Patient communication / practice phones
Is Weave HIPAA compliant?
Yes. Weave offers a Business Associate Agreement (published on its legal site) that supplements the underlying agreement, and an active BAA is mandatory before any PHI is stored or transmitted.
Key facts
- BAA available: Yes — with a signed BAA
- What it takes: Active BAA required before storing PHI; BAA supplements the underlying customer agreement
- Official source: Weave — Business Associate Agreement — https://www.getweave.com/legal/baa/ (verified 2026-06)
How to use Weave in a HIPAA-compliant way
- Review Weave's published BAA on their legal page
- Execute the BAA with Weave before handling PHI
- Have legal confirm the BAA terms meet your needs
- Configure the product per the agreement's security requirements (encryption in transit and at rest)
- Implement your own organizational safeguards before going live with PHI
Important caveats
- It is mandatory to have an active BAA in place before storing PHI in Weave
- Compliance is an ongoing, shared responsibility between Weave and your practice
- Confirm which features/channels are in scope and properly configured per the BAA
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring Weave correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with Weave.
Frequently asked questions
Does Weave sign a BAA?
Yes. Active BAA required before storing PHI; BAA supplements the underlying customer agreement A signed BAA is required before any PHI is involved.
Is Weave HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when Weave offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using Weave with PHI?
It is mandatory to have an active BAA in place before storing PHI in Weave
