HIPAA & BAA · E-signature
Is SignNow HIPAA compliant?
Conditionally. airSlate SignNow will sign a BAA once your organization upgrades to a qualifying business/corporate plan, after which HIPAA features are activated.
Key facts
- BAA available: Conditionally — on specific plans
- What it takes: Business Cloud / corporate (paid business) plan with a signed BAA
- Official source: airSlate SignNow: HIPAA Compliance — https://www.signnow.com/features/use-hipaa-electronic-signature (verified 2026-06)
How to use SignNow in a HIPAA-compliant way
- Upgrade to a qualifying SignNow business/corporate plan.
- Contact SignNow support or sales to request a Business Associate Agreement.
- Sign the BAA with airSlate SignNow.
- Confirm HIPAA-compliant features (encryption, audit trails, access controls, secure storage) are activated on your account.
- Restrict PHI to the BAA-covered account once activated.
Important caveats
- HIPAA features activate only after the BAA is signed; free/lower tiers are not covered.
- Verify the exact qualifying plan name directly with SignNow, as tier names change.
- A signed BAA covers SignNow's obligations; your organization remains responsible for its own HIPAA program.
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring SignNow correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with SignNow.
Frequently asked questions
Does SignNow sign a BAA?
On specific plans. Business Cloud / corporate (paid business) plan with a signed BAA A signed BAA is required before any PHI is involved.
Is SignNow HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when SignNow offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using SignNow with PHI?
HIPAA features activate only after the BAA is signed; free/lower tiers are not covered.
