AI Vendor Directory · Meeting transcription & notetakers

Does Read AI train on your data?

No — does not train on your data by default. Vendor-stated default: no (all tiers) — training only with explicit opt-in. Read AI's data FAQ states: "Does Read AI use your meetings to train its AI? Not without your explicit opt-in... If you have not opted in, your meeting content is not used to train Read AI's models." The only exception is the optional Customer Experience Improvement Program (roughly 10–15% of users choose to join). Personalization stays inside the customer's account. Organizations can limit or disable transcript storage while keeping summaries; retention controls are in Account Settings.

What is Read AI?

AI meeting notetaker and "copilot" producing transcripts, summaries, and engagement/sentiment analytics across meetings, email and messaging. SMBs typically use it for meeting recaps and cross-tool search.

Key facts

  • Vendor: Read AI — https://www.read.ai
  • Trains on customer data by default: no (all tiers) — training only with explicit opt-in
  • Source for the training answer: https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI
  • Last verified: 2026-07-29

What certifications does Read AI hold?

  • SOC 2 Type II
  • HIPAA (BAA available)

Security, DPA, and subprocessor links

  • Security / trust page: https://trust.read.ai

What is your EU AI Act role when you build on Read AI?

Your organization is a deployer under the EU AI Act; Read AI is the provider. Its engagement/sentiment scoring may qualify as emotion recognition — EU AI Act Article 5 prohibits emotion inference on employees in the workplace (narrow exceptions) and Article 50(3) requires informing exposed persons, so assess these features before enabling for EU/EEA staff.

What to record in your AI registry

  • Provider: Read AI
  • Model type: third party api
  • Data typically flowing to the vendor: meeting audio/video, transcripts, engagement/sentiment metrics, email and chat content (if connected)

Sources

  • https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI

Disclaimer

Curated from vendor-published pages on the date above. Vendor terms change - verify against the cited sources before relying on a profile for a procurement decision. Last verified 2026-07-29.

Frequently asked questions

Does Read AI train AI models on your data?

No — does not train on your data by default. Vendor-stated default: no (all tiers) — training only with explicit opt-in. Read AI's data FAQ states: "Does Read AI use your meetings to train its AI? Not without your explicit opt-in... If you have not opted in, your meeting content is not used to train Read AI's models." The only exception is the optional Customer Experience Improvement Program (roughly 10–15% of users choose to join). Personalization stays inside the customer's account. Organizations can limit or disable transcript storage while keeping summaries; retention controls are in Account Settings.

What certifications does Read AI hold?

Per the vendor's published pages as of 2026-07-29: SOC 2 Type II; HIPAA (BAA available).

What is your EU AI Act role when you build on Read AI?

Your organization is a deployer under the EU AI Act; Read AI is the provider. Its engagement/sentiment scoring may qualify as emotion recognition — EU AI Act Article 5 prohibits emotion inference on employees in the workplace (narrow exceptions) and Article 50(3) requires informing exposed persons, so assess these features before enabling for EU/EEA staff.