AI Vendor Directory · Meeting transcription & notetakers
Does Read AI train on your data?
No — does not train on your data by default. Vendor-stated default: no (all tiers) — training only with explicit opt-in. Read AI's data FAQ states: "Does Read AI use your meetings to train its AI? Not without your explicit opt-in... If you have not opted in, your meeting content is not used to train Read AI's models." The only exception is the optional Customer Experience Improvement Program (roughly 10–15% of users choose to join). Personalization stays inside the customer's account. Organizations can limit or disable transcript storage while keeping summaries; retention controls are in Account Settings.
By the Shieldra Compliance Team · Last updated 2026-07-29
What is Read AI?
AI meeting notetaker and "copilot" producing transcripts, summaries, and engagement/sentiment analytics across meetings, email and messaging. SMBs typically use it for meeting recaps and cross-tool search.
Key facts
- Vendor: Read AI — https://www.read.ai
- Trains on customer data by default: no (all tiers) — training only with explicit opt-in
- Source for the training answer: https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI
- Last verified: 2026-07-29
What certifications does Read AI hold?
- SOC 2 Type II
- HIPAA (BAA available)
Security, DPA, and subprocessor links
- Security / trust page: https://trust.read.ai
What is your EU AI Act role when you build on Read AI?
Your organization is a deployer under the EU AI Act; Read AI is the provider. Its engagement/sentiment scoring may qualify as emotion recognition — EU AI Act Article 5 prohibits emotion inference on employees in the workplace (narrow exceptions) and Article 50(3) requires informing exposed persons, so assess these features before enabling for EU/EEA staff.
What to record in your AI registry
- Provider: Read AI
- Model type: third party api
- Data typically flowing to the vendor: meeting audio/video, transcripts, engagement/sentiment metrics, email and chat content (if connected)
Sources
- https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI
Disclaimer
Curated from vendor-published pages on the date above. Vendor terms change - verify against the cited sources before relying on a profile for a procurement decision. Last verified 2026-07-29.
Frequently asked questions
Does Read AI train AI models on your data?
No — does not train on your data by default. Vendor-stated default: no (all tiers) — training only with explicit opt-in. Read AI's data FAQ states: "Does Read AI use your meetings to train its AI? Not without your explicit opt-in... If you have not opted in, your meeting content is not used to train Read AI's models." The only exception is the optional Customer Experience Improvement Program (roughly 10–15% of users choose to join). Personalization stays inside the customer's account. Organizations can limit or disable transcript storage while keeping summaries; retention controls are in Account Settings.
What certifications does Read AI hold?
Per the vendor's published pages as of 2026-07-29: SOC 2 Type II; HIPAA (BAA available).
What is your EU AI Act role when you build on Read AI?
Your organization is a deployer under the EU AI Act; Read AI is the provider. Its engagement/sentiment scoring may qualify as emotion recognition — EU AI Act Article 5 prohibits emotion inference on employees in the workplace (narrow exceptions) and Article 50(3) requires informing exposed persons, so assess these features before enabling for EU/EEA staff.
