AI Vendor Directory

Which AI vendors train on your data?

Of the 40 AI vendors verified here, 23 do not train on customer data by default, 5 do, and 12 depend on your plan or settings. Every verdict quotes the vendor's own published terms, with the source linked and a verification date.

By the Shieldra Compliance Team · Last updated 2026-07-29

Key takeaways

23 of 40 verified vendors do not train on customer data by default; 5 do; 12 depend on plan or settings.
Every verdict quotes the vendor’s own published terms with the source linked — nothing is inferred.
"Depends" means the answer changes with the plan tier or an account-level setting, which is where procurement reviews most often go wrong.
All profiles were verified on 2026-07-29; vendor terms change, so confirm against the cited sources before relying on them.

Foundation model APIs: who trains on your data?

Vendor	Trains on your data by default?
Does Anthropic Claude API train on your data?	No — does not train on your data by default
Does Amazon Bedrock train on your data?	No — does not train on your data by default
Does Azure OpenAI Service (Microsoft Foundry Models sold by Azure) train on your data?	No — does not train on your data by default
Does Cohere (SaaS API Platform) train on your data?	Yes — trains on your data by default
Does Google Gemini API (Vertex AI) train on your data?	Depends — varies by plan or setting
Does Mistral La Plateforme (Mistral AI Studio) train on your data?	Depends — varies by plan or setting
Does OpenAI API (API Platform) train on your data?	No — does not train on your data by default

Image, video & audio generation: who trains on your data?

Vendor	Trains on your data by default?
Does Canva (Magic Studio) train on your data?	No — does not train on your data by default
Does Descript train on your data?	No — does not train on your data by default
Does ElevenLabs train on your data?	Depends — varies by plan or setting
Does Midjourney train on your data?	Depends — varies by plan or setting
Does Runway train on your data?	Depends — varies by plan or setting
Does Synthesia train on your data?	No — does not train on your data by default

AI in productivity suites: who trains on your data?

Vendor	Trains on your data by default?
Does Google Workspace with Gemini train on your data?	No — does not train on your data by default
Does HubSpot Breeze train on your data?	Yes — trains on your data by default
Does Microsoft 365 Copilot train on your data?	No — does not train on your data by default
Does Notion AI train on your data?	No — does not train on your data by default
Does Salesforce Einstein / Agentforce train on your data?	No — does not train on your data by default
Does Slack AI train on your data?	Depends — varies by plan or setting

Coding assistants: who trains on your data?

Vendor	Trains on your data by default?
Does Cursor (Business) train on your data?	No — does not train on your data by default
Does GitHub Copilot (Business) train on your data?	No — does not train on your data by default
Does JetBrains AI Assistant train on your data?	No — does not train on your data by default
Does Replit train on your data?	Depends — varies by plan or setting
Does Windsurf (now Devin Desktop, by Cognition) train on your data?	Depends — varies by plan or setting

Meeting transcription & notetakers: who trains on your data?

Vendor	Trains on your data by default?
Does Fireflies.ai train on your data?	No — does not train on your data by default
Does Otter.ai (Business) train on your data?	Depends — varies by plan or setting
Does Read AI train on your data?	No — does not train on your data by default
Does Zoom AI Companion train on your data?	No — does not train on your data by default

AI assistants (SaaS): who trains on your data?

Vendor	Trains on your data by default?
Does ChatGPT Team / Enterprise train on your data?	No — does not train on your data by default
Does Claude for Work (Team / Enterprise) train on your data?	No — does not train on your data by default
Does Grammarly (Business) train on your data?	Depends — varies by plan or setting

HR & recruiting AI: who trains on your data?

Vendor	Trains on your data by default?
Does HireVue train on your data?	Yes — trains on your data by default
Does Paradox (Olivia) train on your data?	Depends — varies by plan or setting
Does Workday AI (incl. HiredScore) train on your data?	Depends — varies by plan or setting

Content generation: who trains on your data?

Vendor	Trains on your data by default?
Does Copy.ai train on your data?	No — does not train on your data by default
Does Jasper train on your data?	No — does not train on your data by default

Customer support AI: who trains on your data?

Vendor	Trains on your data by default?
Does Intercom Fin train on your data?	Yes — trains on your data by default
Does Zendesk AI train on your data?	Yes — trains on your data by default

Sales AI: who trains on your data?

Vendor	Trains on your data by default?
Does Gong train on your data?	No — does not train on your data by default

Search & knowledge tools: who trains on your data?

Vendor	Trains on your data by default?
Does Perplexity Enterprise Pro train on your data?	No — does not train on your data by default

How to read these verdicts

Each verdict compresses the vendor’s own published default into a three-way badge; the vendor page always shows the vendor’s verbatim wording, the fuller detail, and a link to the source document.

Curated from vendor-published pages on the date above. Vendor terms change - verify against the cited sources before relying on a profile for a procurement decision. Last verified 2026-07-29.

Frequently asked questions

Which AI vendors train on your data by default?

Of the 40 vendors verified on 2026-07-29: 5 train on customer data by default, 23 do not, and 12 depend on the plan or an account setting. Each vendor page quotes the vendor's own published terms with a linked source.

How were these vendor profiles verified?

Curated from vendor-published pages on the date above. Vendor terms change - verify against the cited sources before relying on a profile for a procurement decision.

Why does a vendor’s training policy matter for the EU AI Act?

Building a user-facing feature on a third-party model typically makes you the provider of your downstream AI system under the EU AI Act, with Article 50 transparency duties toward your users. Each vendor page includes the role note for that vendor, and the free EU AI Act check maps your exact obligations.