HIPAA & BAA · Documentation / wiki
Is Confluence (Atlassian) HIPAA compliant?
Conditionally. Atlassian signs a BAA covering Confluence Cloud on Standard, Premium, and Enterprise plans; Free and trial plans are not eligible.
Key facts
- BAA available: Conditionally — on specific plans
- What it takes: Standard, Premium, or Enterprise (Cloud)
- Official source: Atlassian — Business Associate Agreement — https://www.atlassian.com/legal/business-associate-agreement (verified 2026-06)
How to use Confluence (Atlassian) in a HIPAA-compliant way
- Be on a paid Confluence Cloud plan (Standard, Premium, or Enterprise).
- Submit a BAA request through Atlassian Administration.
- Receive and execute the BAA emailed to your signatory.
- Configure HIPAA security controls per Atlassian's HIPAA Implementation Guide before adding PHI.
- Use only HIPAA-qualified Atlassian products and avoid placing PHI in non-covered integrations.
Important caveats
- Free and trial plans cannot sign a BAA.
- The BAA does not cover third-party Marketplace apps or non-qualified integrations.
- PHI must not be uploaded until the BAA is in place and controls are configured.
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring Confluence (Atlassian) correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with Confluence (Atlassian).
Frequently asked questions
Does Confluence (Atlassian) sign a BAA?
On specific plans. Standard, Premium, or Enterprise (Cloud) A signed BAA is required before any PHI is involved.
Is Confluence (Atlassian) HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when Confluence (Atlassian) offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using Confluence (Atlassian) with PHI?
Free and trial plans cannot sign a BAA.
