HIPAA & BAA · Clinical collaboration / secure messaging
Is TigerConnect HIPAA compliant?
Yes. TigerConnect signs a BAA that forms part of its services agreement and publishes its BAA template covering PHI use, breach notification, and termination.
Key facts
- BAA available: Yes — with a signed BAA
- What it takes: BAA forms part of the services agreement between the covered entity and TigerConnect
- Official source: TigerConnect — Business Associate Agreement — https://tigerconnect.com/legal/business-associate-agreement/ (verified 2026-06)
How to use TigerConnect in a HIPAA-compliant way
- Contract for TigerConnect services with your organization details
- Review the published TigerConnect BAA template on their legal site
- Have legal confirm the BAA terms meet your requirements
- Execute the BAA as part of the services agreement before handling PHI
- Configure security/admin controls per the agreement
Important caveats
- Ensure the BAA is executed and tied to your services agreement before transmitting PHI
- TigerConnect is the business associate; your org keeps responsibility for its own safeguards and training
- Review liability and scope terms (the template includes a liability cap) with your legal team
The bottom line
No software is "HIPAA compliant" on its own. HIPAA compliance is a property of your organization, not a tool. Even with a signed BAA, you remain responsible for configuring TigerConnect correctly, limiting access to PHI, training staff, and maintaining your own safeguards. This page is general information, not legal advice; confirm current terms with TigerConnect.
Frequently asked questions
Does TigerConnect sign a BAA?
Yes. BAA forms part of the services agreement between the covered entity and TigerConnect A signed BAA is required before any PHI is involved.
Is TigerConnect HIPAA compliant out of the box?
No software is "HIPAA compliant" by itself. Even when TigerConnect offers a BAA, you are responsible for signing it, configuring the product correctly, restricting access, and maintaining your own administrative, physical, and technical safeguards.
What should I check before using TigerConnect with PHI?
Ensure the BAA is executed and tied to your services agreement before transmitting PHI
